Summer Lookbook
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CUSTOMER CARE
Returns & Warranty
We want you to feel confident with every purchase. Please review our return, exchange and warranty policy below.
30
DAYS
Returns & Exchanges
Eligible items may be returned or exchanged within 30 days of delivery.
1
YEAR
One-Year Warranty
Your jewellery is covered by our one-year warranty from the date of purchase.
7
DAYS
Sizing or Change of Mind
For sizing issues or if you no longer want the item, please contact us within 7 days of delivery.
01
30-Day Returns & Exchanges
Eligible items may be returned or exchanged within 30 days of delivery.
02
Sizing Issues & Change of Mind
If the size is not right, or you simply decide the item is not for you, please contact us within 7 days of delivery to arrange a return or exchange.
03
One-Year Warranty
Your jewellery is covered by our one-year warranty from the date of purchase.
04
How to Request a Return or Exchange
Please contact us with your order number, the item you would like to return or exchange, and the reason for your request. Our customer care team will reply with the next steps.
HOW IT WORKS
Simple Return Process
01
Contact Us
Send us your order number and let us know what you would like to return or exchange.
02
Receive Instructions
Our customer care team will review your request and send you the return instructions.
03
Return or Exchange
Once your return is received and reviewed, we will process the approved return or exchange.
